The rise of ‘deskless’ workers is well and truly here, as new technology frees workers from being tied to a desk and allows effortless collaboration between multiple teams, offices and even countries. The Fair Work Commission’s study on job satisfaction found that employees were most satisfied with having flexibility to balance work and non-work commitments and the freedom to decide how to do their work – and all this is now available directly from the hands of every worker with a smartphone. Read on to see how these three booming technology trends are making satisfaction in workplaces soar.

1. Team Communication Tools

Team collaboration and communication tools at the workplace is a trend that is only set to grow. Slack is one solution that ticks a lot of boxes. Its interface is intuitive, simple and makes sense. Searchable archives and themed chat channels keep everything organized, and in just two years, over 1.25 million active business users are using it daily. The beauty of Slack is that it replaces annoying and never-ending reply-all emails with real-time group text chat. Slack also integrates seamlessly with many other apps and softwares that your business is probably already using. Offices such as eBay, Sony, Dell, The New York Times and PayPal are already using Slack, and at Urban Intelligence, we are too.

Multi-Device Group

Sharing files with colleagues is as easy as dragging and dropping. Comments, starring important messages and tagging colleagues are all easy to do – and it’s even easier to search for them when you need them later. No more digging through a mile-long email thread to access that attachment from a few days ago – it’s right there. Not only can messages be searched, but contents of attachments, such as PDFs and documents are included in searches, too.

Also in this space is Facebook At Work, which is currently being tested in selected companies. It may be opened up for general use in the next year or two. Considering how much of the world is already on Facebook, it’s anticipated that adoption rates will be high, once Facebook At Work becomes available.

2. Access Control

Gone are the days where employees would wait to ‘earn a key’ to the office or worse, be locked out. Key cards and access fobs have the potential to create even greater security threats.


The trend for modern access control systems that allow employees to enter a secured workplace using a keypad or even their smartphone is increasing rapidly. In addition to convenience, the benefits of these systems are added security and flexibility. Instead of a logistical nightmare of replacing lost keys/fobs or changing locks, the impact of a loss of an employee’s device or a forgotten code is remedied by the simple click of a button.

The trend of ‘deskless’ workers, co-working spaces and hotdesking is made simpler by access control, which allows workers to move effortlessly across worksites, while maintaining the level of security businesses require.

At Urban, we use simple keyless entry with a four digit code for each staff member, which instantly grants every employee 24/7 access.

3. Uber

Although Uber may not be the first trend to come to mind when you think of workplace technology, it’s definitely deserving of a place in our top 3.


Streamlining transport logistics and payment for businesses and individual workers, Uber is a no-brainer. With the ability for users to create ‘personal’ and ‘business’ profiles on their own individual Uber accounts, trips can be segmented into personal and work use, which makes it a breeze come end of month, whether a work credit card’s details are pre-loaded into an employees’ Uber account, or the employee makes a reimbursement claim at the end of each month. No cash, Cabcharge or receipts need to be kept.


Armed with a greater range of technology tools, workers are empowered to get the job done efficiently whilst being happier and more satisfied than ever. It’s clear that only wins are on the horizon for businesses and employees, looking forward into 2017.


Want to learn more about how to scale your business technology for the future? Let’s have a chat.